31 hospitals till date have joined the iglobalcare platform
Every patient is provided with a patient portal to manage his medical tourism related requirements
We are looking for partners to expand globally...
FOR INSURANCE COMPANIES
- BUSINESS EXPANSION AND REVENUE MANAGEMENT
Expand your business by accessing all Hospitals and Medical Facilities in our network
The platform hosts a number of well known medical tourism companies and highly reputed hospitals across the world. Joining the platform initiates your step towards establishing potential partnerships with these hospitals and widening your network and scope of operation. These hospitals can be accessed online for establishing partnerships and the revenue sharing agreements can also be set for the same.
Add your own exclusive Hospitals and Medical Facilities to the network
You can also add those hospitals in the network with whom you have already established partnerships, without listing them in the network, hence making them your private partners. Thus you can widen your scope of operations without having to share your private partners.
Interface with travel and destination managers
We provide you with the facility to connect a destination manager to your own network so as to coordinate the patient’s non medical activities like travel and accommodation etc. This facilitates you to outsource such activities to a third party.
Define your prices
The platform enables you to set your own revenue sharing agreements not only with your partner hospital listed in the network but also with your own hospitals that are not listed in the network. This can also be edited as per the requirement on a future date.
Add sub-partners or split assignments by case workers
This is an additional feature provided by the platform enabling you to divide the work and assign it to different operational managers under a team leader. Each of the operational manager works independently like the team leader. The team leader is given the provision to oversee the activities performed by each operational manager hence making each action accountable.
- PATIENT/HEALTH TOURIST MANAGEMENT
Manage the entire patient referral process
The patient once registered, goes through various stages before getting approved by a particular hospital. This entire process can be managed in a hierarchical manner through the various system defined stages already set by the platform. This makes the patient referral process more standardized and easier to manage.
Provide the patient secure access to view quote and treatment information
The platform provides the patient secure means of viewing the quote generated by the various hospitals in the network. It also enables the patient to view the medical information uploaded by a particular hospital. The patient can view the details on a treatment which can help to get prepared in advance.
Manage patient information
We also help you to manage the contents and details of the patient, both medical and non medical in nature in the most secure and orderly manner. This helps you to easily access any detail about any patient with utmost ease at any point of time.
Receive medical information and submit it to the hospitals
The registered patients can forward their treatment related information and their case history details to the insurance company which can then be forwarded to the hospital.
Add travel and destination services
The patient can select the destination manager of the insurance company and coordinate his/her non medical activities with the same. Thus providing the patient with extra care and facilities.
- CONTENT MANAGEMENT
Define your offering and manage content
This provision provided by the platform helps you to manage the medical as well as the non medical content in the most orderly manner. This makes the access to data easier and less time consuming. The platform also provides the facility to archive and save the data for later use, hence ensuring no loss of data from the system.
- BUSINESS PROCESS MANAGEMENT
Define your processes and procedures
The existing process for the referral management in your insurance company can be incorporated into the system making it more user friendly. The addition of the user defined stages will not alter the system stages hence still continuing the process in the standardized way.
Manage all communications in your network
The platform provides facilities to communicate with the patient, the hospital, the doctors and the destination managers through e-mail and store the details of each communication. This enables you to set reminders to be sent to each lead or even to a hospital in your network. Thus helping you to track the processes and activities and hence manage them more efficiently and effectively.
Streamline your quote process and receive multiple quotes
The system facilitates multiple quote requests to different hospitals for a single patient. The quote generation to acceptance has been streamlined in a hierarchical set of processes. This helps you to keep an account of the number of referrals at each stage and the total turn around ratio.
Manage the entire health travel process through a single platform
The platform provides the facilities so that the entire processes of a health tourist can be managed through a single platform. This includes the medical as well as the non-medical activities of a patient.
The platform enables you to manage the leads coming in through either the team leader or any of the operational managers under him. The platform also has definite defined stages which the health tourist passes through in order to become an inpatient in a particular hospital in your network.
Define and manage lead sources
The platform also enables you to manage the sources from which each lead arrives. This could be through the team leader or through any of the operational managers connected under him. This hierarchy and the authority of each can also be defined through the system.
The iglobalcare platform provides with system stages for converting leads to potential patients of hospitals in your network. It also enables you to incorporate your own user defined stages into the platform hence enabling you to standardize your processes with out making any significant changes to your existing process.
Manage team assignments
This is an additional feature provided by the platform enabling you to divide the work and assign it to different operational managers under a particular team leader. Each of the operational manager works independently like the team leader. The team leader is given the provision to oversee the activities performed by each operational manager hence making each action accountable.